🌍 DECOL Africa

Debt collection across the African continent

Regional desk covering South Africa, Nigeria, Kenya, Egypt, Morocco and the 17 OHADA member states. Local counsel, cross-border enforcement, hard-currency settlement in USD or EUR.

Office hours

Mon–Fri · 08:00–17:00 SAST / WAT

Contact via email or the Cyprus HQ line.

Local email

africa@decolservices.com

Africa deskOHADA & Anglophone coordination

Africa coordination desk

Regus Sandton, 158 Jan Smuts Avenue, Rosebank, Johannesburg 2196, South Africa

partner offices

Languages: English · French · Arabic · PortugueseCurrencies: USD, EUR, ZAR, NGN, KES, EGP, MAD Part of DECOL Services LtdFilippou Chatzigeorgiou 5a, Street 2006, Nicosia, Cyprus

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Cases handled

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Jurisdictions covered

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Amicable success rate

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ISO certifications

DECOL Africa — how we recover receivables

DECOL Africa is DECOL Services Ltd's dedicated regional desk for Africa. Cases are handled by native-language collectors and escalated to locally-admitted counsel where required.

Services in Africa

Anglophone Africa

Recovery in South Africa (Magistrates & High Court), Nigeria, Kenya, Ghana, Uganda and Tanzania.

Francophone Africa (OHADA)

OHADA Uniform Act on Simplified Recovery Procedures — injonction de payer enforceable across 17 member states.

North Africa

Arabic-language recovery in Egypt, Morocco, Tunisia and Algeria through partner counsel.

Hard-currency settlement

Settlement structured in USD or EUR where local currency controls are a concern.

Our process

1. Country assessment

Debtor profile check — jurisdiction, currency, exchange-control exposure.

2. Local outreach

Native-language handler contacts the debtor — English, French, Arabic or Portuguese.

3. Local filing

Partner advocate files locally — Magistrates Court (SA), Nigerian High Court, injonction de payer (OHADA).

4. Settlement in hard currency

Where possible, settle in USD/EUR to bypass local exchange-control friction.

Legal framework

The 17 OHADA member states share a single Uniform Act on Simplified Recovery Procedures — an injonction de payer obtained in one member state is directly enforceable across all others. Anglophone Africa follows common-law procedures inherited from English law. Egypt and Morocco apply civil-law commercial codes with 15-year limitation periods for commercial claims.

Jurisdictions covered: South Africa · Nigeria · Kenya · Egypt · Morocco · OHADA (17 member states)

Why DECOL Africa

  • Native English case handlers
  • Local presence: Africa coordination desk
  • Compliant with Africa collection law
  • No-win / no-fee for most placements
  • Real-time case status via the Decol24 portal
  • Backed by DECOL's 100+ jurisdiction network

FAQ

How does exchange control affect settlement?

Several African markets (Nigeria, Egypt, Ethiopia) restrict outbound FX. We structure settlements in USD or EUR where possible, and use offshore escrow through partner banks for larger recoveries.

Is OHADA enforcement really cross-border?

Yes — an injonction de payer obtained in Côte d'Ivoire or Senegal is directly enforceable in any of the 17 OHADA states without re-litigation.

Accredited & Compliant

Internationally certified

Independently audited by EUROCERT — meeting global standards for quality, information security, business continuity and call centre services.

EUROCERT — ISO 9001:2015 Quality Management

ISO 9001:2015

EUROCERT — ISO/IEC 27001:2023 Information Security

ISO/IEC 27001:2023

EUROCERT — ISO 22301:2019 Business Continuity

ISO 22301:2019

EUROCERT — ISO 18295-1:2017 Call Center Services

ISO 18295-1:2017

Ready to recover receivables in Africa?

Send us your portfolio for a free assessment. DECOL Africa responds within 24 hours with a recovery plan and fee proposal — no upfront cost.