🇬🇷 DECOL Greece

Debt collection & εισπράξεις in Greece

Athens and Thessaloniki desk with native Greek case handlers, Law 3758/2009 compliant collection outreach, and escalation through partner Greek advocates.

Local number

+357 22398298

Mon–Fri · 09:00–17:00 EET

Local email

greece@decolservices.com

Athens deskNative Greek case handlers

Athens representative desk

Kifisias Avenue 268, Halandri 152 32, Athens, Greece

partner offices

Languages: Greek · EnglishCurrencies: EUR Part of DECOL Services LtdFilippou Chatzigeorgiou 5a, Street 2006, Nicosia, Cyprus

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Cases handled

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Jurisdictions covered

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Amicable success rate

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ISO certifications

DECOL Greece — how we recover receivables

DECOL Greece is DECOL Services Ltd's dedicated regional desk for Greece. Cases are handled by native-language collectors and escalated to locally-admitted counsel where required.

Services in Greece

Commercial B2B εισπράξεις

Invoice recovery for shipping, tourism, agri-food exports, pharma and manufacturing.

Consumer collection (Law 3758/2009)

Strictly compliant consumer outreach: contact-frequency, call-recording, disclosure and settlement offer rules.

Payment order (διαταγή πληρωμής)

Fast-track payment order proceedings — enforceable within 20 days if the debtor does not object.

Auction & garnishment

Wage garnishment, bank account freezes and — in commercial matters — asset auction through Greek bailiffs.

Our process

1. Placement

Case placed via Decol24. Native Greek handler assigned within one business day.

2. Amicable phase

30–60 day amicable phase: extrajudicial demand, phone contact and negotiated instalment plans.

3. Payment order

Δικηγόρος (advocate) files a διαταγή πληρωμής — enforceable in ~20 days if not opposed.

4. Enforcement

Δικαστικός επιμελητής (bailiff) serves the order and executes: garnishment, seizure or auction.

Legal framework

Consumer debt collection in Greece is governed by Law 3758/2009 (contact hours, recording, disclosure). The payment order procedure under Article 623 CCP allows creditors with documented invoices to obtain an enforceable title within 3–4 weeks. The general limitation period for commercial claims is five years under Article 250 of the Civil Code.

Jurisdictions covered: Greece · Cyprus (bilateral enforcement)

Why DECOL Greece

  • Native Greek case handlers
  • Local presence: Athens representative desk
  • Compliant with Greece collection law
  • No-win / no-fee for most placements
  • Real-time case status via the Decol24 portal
  • Backed by DECOL's 100+ jurisdiction network

FAQ

Is DECOL registered under Greek collection law?

DECOL's collection work in Greece is delivered through partner firms compliant with Law 3758/2009 and — where required — the Bank of Greece register of collection companies.

How fast is a Greek payment order?

For documented B2B invoices, a payment order (διαταγή πληρωμής) is typically issued within 15–20 days and becomes enforceable if the debtor does not object within 30 days of service.

Do you handle Cypriot creditors chasing Greek debtors?

Yes — this is one of our most common corridors, benefitting from the Cyprus–Greece language overlap and simplified cross-border EU enforcement.

Accredited & Compliant

Internationally certified

Independently audited by EUROCERT — meeting global standards for quality, information security, business continuity and call centre services.

EUROCERT — ISO 9001:2015 Quality Management

ISO 9001:2015

EUROCERT — ISO/IEC 27001:2023 Information Security

ISO/IEC 27001:2023

EUROCERT — ISO 22301:2019 Business Continuity

ISO 22301:2019

EUROCERT — ISO 18295-1:2017 Call Center Services

ISO 18295-1:2017

Ready to recover receivables in Greece?

Send us your portfolio for a free assessment. DECOL Greece responds within 24 hours with a recovery plan and fee proposal — no upfront cost.