🇦🇪 DECOL UAE

Debt collection agency across the UAE

Dubai and Abu Dhabi desk with bilingual Arabic/English case handlers, DIFC and onshore enforcement, travel bans and execution through partner UAE-licensed law firms.

Local number

+971 4 333 8188

Sun–Thu · 08:30–17:30 GST

Local email

uae@decolservices.com

Dubai deskBilingual AR/EN case handlers

Dubai office

104 Jumeirah Bay Tower X3, JLT-PH2-X3A, Jumeirah Lakes Towers, Dubai – United Arab Emirates

Languages: English · ArabicCurrencies: AED, USD Part of DECOL Services LtdFilippou Chatzigeorgiou 5a, Street 2006, Nicosia, Cyprus

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ISO certifications

DECOL UAE — how we recover receivables

DECOL UAE is DECOL Services Ltd's dedicated regional desk for United Arab Emirates. Cases are handled by native-language collectors and escalated to locally-admitted counsel where required.

Services in United Arab Emirates

Commercial B2B (Dubai / ADGM / DIFC)

Invoice recovery across trading, logistics, construction, IT, F&B and professional services.

Consumer B2C (Central Bank compliant)

Ethical, UAE-compliant outreach with instalment plans under Central Bank consumer-protection rules.

Travel bans & execution

Payment orders, garnishment, precautionary attachment and travel bans through Dubai Courts, DIFC and ADGM.

Skip tracing UAE

Emirates ID checks, corporate ownership verification, address confirmation across all seven emirates.

Our process

1. Placement

Case placed via Decol24 or email — assessment within 24 hours.

2. Bilingual outreach

Arabic and English demand letters, phone and WhatsApp follow-up with the debtor's finance decision-maker.

3. Amicable settlement

Instalment plans or discounted lump-sum settlement — always with your written approval.

4. Legal escalation

Payment order, garnishment or travel ban through partner UAE-licensed counsel.

Legal framework

Commercial debts in the UAE are governed by the Commercial Transactions Law (Federal Decree-Law No. 50 of 2022), with a general ten-year limitation period. Enforcement runs through Dubai Courts, DIFC, ADGM or the Abu Dhabi Judicial Department. Common remedies include payment orders, bank-account garnishment, precautionary attachment and — for absconding debtors — travel bans registered with the Ministry of Interior.

Jurisdictions covered: United Arab Emirates · Dubai · Abu Dhabi · Sharjah · DIFC · ADGM

Why DECOL UAE

  • Native English case handlers
  • Local presence: Dubai office
  • Compliant with United Arab Emirates collection law
  • No-win / no-fee for most placements
  • Real-time case status via the Decol24 portal
  • Backed by DECOL's 100+ jurisdiction network

FAQ

Is DECOL licensed to collect debt in the UAE?

DECOL operates through UAE-licensed partner law firms and collection agents. All enforcement is filed by locally admitted counsel; DECOL manages the case end-to-end.

Can you enforce against absconded debtors?

Yes — through our 100+ jurisdiction network we pursue absconded debtors in their new country of residence, combined with UAE-side travel bans and execution where applicable.

Accredited & Compliant

Internationally certified

Independently audited by EUROCERT — meeting global standards for quality, information security, business continuity and call centre services.

EUROCERT — ISO 9001:2015 Quality Management

ISO 9001:2015

EUROCERT — ISO/IEC 27001:2023 Information Security

ISO/IEC 27001:2023

EUROCERT — ISO 22301:2019 Business Continuity

ISO 22301:2019

EUROCERT — ISO 18295-1:2017 Call Center Services

ISO 18295-1:2017

Ready to recover receivables in United Arab Emirates?

Send us your portfolio for a free assessment. DECOL UAE responds within 24 hours with a recovery plan and fee proposal — no upfront cost.