🇬🇧 DECOL UK

Debt collection across the United Kingdom

London desk with English-solicitor partners, County Court and High Court enforcement, CCJ registration and enforcement officers across England, Wales, Scotland and Northern Ireland.

Local number

+44 20 3670 5579

Mon–Fri · 09:00–18:00 GMT

Local email

uk@decolservices.com

London deskUK case management

London representative desk

Aston House, Cornwall Avenue, London, United Kingdom, N3 1LF

partner offices

Languages: EnglishCurrencies: GBP, EUR, USD Part of DECOL Services LtdFilippou Chatzigeorgiou 5a, Street 2006, Nicosia, Cyprus

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Cases handled

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Jurisdictions covered

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Amicable success rate

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ISO certifications

DECOL UK — how we recover receivables

DECOL UK is DECOL Services Ltd's dedicated regional desk for United Kingdom. Cases are handled by native-language collectors and escalated to locally-admitted counsel where required.

Services in United Kingdom

Commercial B2B collection

Late Payment of Commercial Debts Act interest and compensation applied automatically.

Consumer collection (FCA-aligned)

Practice aligned with the FCA CONC sourcebook and the Credit Services Association Code of Practice.

County & High Court claims

MCOL / Northampton Bulk Centre filings for undisputed debts; CCJs and enforcement via HCEO for debts over £600.

Insolvency & statutory demand

Statutory demands (£750+ personal / £5,000+ company) and winding-up petitions where appropriate.

Our process

1. Pre-action letter of claim

Pre-action Protocol for Debt Claims — 30-day response window.

2. County Court claim

Filed via Money Claim Online (MCOL) or the County Court Business Centre.

3. Judgment (CCJ)

Default judgment where undefended, typically 28 days after service.

4. High Court enforcement

Transfer up for debts over £600; enforcement officer takes control of goods.

Legal framework

Undisputed B2B debts benefit from the Late Payment of Commercial Debts (Interest) Act 1998 — statutory interest of 8% above the Bank of England base rate plus fixed compensation (£40–£100). County Court claims for debts under £100,000 are typically filed through Money Claim Online. Judgments (CCJs) for £600+ can be transferred to the High Court for enforcement by a High Court Enforcement Officer.

Jurisdictions covered: England & Wales · Scotland · Northern Ireland

Why DECOL UK

  • Native English case handlers
  • Local presence: London representative desk
  • Compliant with United Kingdom collection law
  • No-win / no-fee for most placements
  • Real-time case status via the Decol24 portal
  • Backed by DECOL's 100+ jurisdiction network

FAQ

Do you charge interest and compensation under the Late Payment Act?

Yes — 8% above Bank of England base rate plus £40–£100 statutory compensation per invoice, added to the debt automatically for qualifying B2B claims.

Can you enforce against a Scottish debtor?

Yes. Scottish enforcement uses different procedures (Sheriff Officer, earnings arrestment) — we work with Scottish solicitors and sheriff officers directly.

Accredited & Compliant

Internationally certified

Independently audited by EUROCERT — meeting global standards for quality, information security, business continuity and call centre services.

EUROCERT — ISO 9001:2015 Quality Management

ISO 9001:2015

EUROCERT — ISO/IEC 27001:2023 Information Security

ISO/IEC 27001:2023

EUROCERT — ISO 22301:2019 Business Continuity

ISO 22301:2019

EUROCERT — ISO 18295-1:2017 Call Center Services

ISO 18295-1:2017

Ready to recover receivables in United Kingdom?

Send us your portfolio for a free assessment. DECOL UK responds within 24 hours with a recovery plan and fee proposal — no upfront cost.