Industry
Public Sector Debt Recovery
Compliant recovery of public-body receivables
Public-sector recovery demands the highest transparency, audit and compliance standards. DECOL operates under documented controls aligned with public procurement requirements.
Typical debts we recover
Local-government feesPublic-service overpaymentsPenalty recoveriesPublic-tendered receivables
Recovery timeline
1
Reconciliation 1–21 days
Match against citizen / supplier records
2
Formal demand 21–60 days
Statutory notice requirements
3
Plan or escalation 60–120 days
Hardship review and structured plans
4
Statutory enforcement Varies
Coordinated with public body's legal team
Statute of limitations
| Debt type | Period | Note |
|---|---|---|
| Tax-style debts | Statutory, often 5–10 years | Jurisdiction-specific |
| Penalty recoveries | Statutory | Specific procedural rules apply |
Sector challenges
- •Strict procurement and reporting requirements
- •Vulnerable citizen protections
- •Public scrutiny and FOI exposure
DECOL approach
- •Full audit trail in Decol24
- •Vulnerability screening protocols
- •Reporting aligned with public-sector KPIs